Policies
Thank you for shopping with Honeydove Vintage! Below are our shop policies. These policies are non-negotiable, so we recommend taking the time to review them carefully before placing your order.
All items on the website are currently final sale samples. This is a special clearance event to sell through the remaining inventory we have. All items are deeply discounted and sold AS-IS. Items may be missing main labels, care tags, may be one-of-a-kind, may have very limited quantities, may have variations/irregularities or may not be part of our next chapter. All sales are final, and no returns or exchanges will be accepted. By purchasing, you accept and acknowledge these conditions. We appreciate your support in giving these beautiful items a second life. If you have a question regarding the sale—HDVliquidationsale@gmail.com. Please note, we will only be responding to emails that are related to the HDV liquidation sale. We remain the right to cancel any order that we deem potentially fraudulent.
Shipping Timelines
- Items will be shipped within two weeks of purchase date unless otherwise noted on the product listing page.
- We are unable to cancel orders once placed so please be sure of your order before checking out.
Shipping Methods
- Orders ship via USPS Ground or UPS Ground. Tracking is included.
- At this time, we are not accepting international orders.
- Please double-check your address during checkout, as we cannot reroute packages once shipped.
- Orders over $500 will require a signature upon delivery.
- We no longer offer local pickup.
Lost or Stolen Packages
- Honeydove is not responsible for packages that are lost, stolen, or mis-delivered. Once a package is handed off to the carrier and marked as delivered, Honeydove is no longer liable.
- Refunds are not provided for lost, missing, or damaged packages. Customers may file a claim directly with the carrier. Honeydove is not involved in this process.
- For added security, we recommend choosing an insured shipping option with signature confirmation.
International Orders
- We are currently not offering international shipping.
Combining Orders
- Unfortunately, we are unable to combine orders at this time
Note
Refused packages or incomplete addresses may result in lost items or additional fees, which are the customer’s responsibility. Honeydove is not responsible for abandoned or lost parcels.